Shipping Policy

Thank you for choosing Bonita Store for your exquisite jewellery needs! We're committed to providing you with a delightful shopping experience, including hassle-free shipping options. Kindly review the following details regarding our shipping policy:

Standard Shipping:

All orders are shipped via Australia Post. For orders within Australia, we offer free standard shipping on purchases of two or more jewellery items. However, for single-item orders, standard shipping is available at a flat rate of $8. Standard shipping typically takes 3-4 business days for delivery within Australia, although delivery times may vary based on your location.

Express Shipping:

For those seeking expedited delivery, we provide express shipping at a flat rate of $12. Express shipping ensures prioritized handling and faster delivery, typically within 1-2 business days within Australia. Please note that express shipping is not available for international orders at this time.

Order Processing:

Orders are typically processed and dispatched within 1-2 business days from the date of purchase. Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor the progress of your delivery through Australia Post's website.

International Shipping:

Regrettably, we currently only ship within Australia. We apologize for any inconvenience this may cause and are exploring options to expand our international shipping services in the future.

Shipping Restrictions:

Please note that all orders are fulfilled exclusively through Australia Post.

Order Tracking:

Upon dispatch of your order, you will receive a tracking number via email. This tracking number enables you to monitor the status of your delivery through Australia Post's tracking service.

Shipping Delays:

While we endeavour to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your patience and understanding during such occurrences.

Questions or Concerns:

Should you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to reach out to our friendly customer service team at info@bonitastore.com.au or via our website's live chat feature. We are here to assist you!

Thank you for entrusting Bonita Store with your jewellery needs. We look forward to serving you again in the future!